Shipping and Returns

Thank you for shopping with us. Please read the following shipping and return policy carefully before making your purchase.

SHIPPING POLICY

  1. Shipping Method

    We use standard shipping methods for all orders, and we offer free shipping on orders over a certain amount. Shipping rates are calculated at checkout based on your location.

  2. Order Processing Time

    Orders are typically processed within 1-2 business days of receiving your order. Orders received on weekends or holidays will be processed on the next business day.

  3. Shipping Time

    Once your order has been processed, it will be shipped and delivered within the estimated delivery time provided at checkout. Delivery times may vary depending on your location and the shipping carrier.

  4. Order Tracking

    You will receive a confirmation email with a tracking number once your order has been shipped. You can track your order by clicking on the tracking link in the email or by logging into your account on our website.

RETURNS POLICY

  1. Returns

    If you are not satisfied with your purchase, you may simply return the unopened product within 7 days of your purchase and we will be happy to provide a store credit. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition that you received it.

  2. Return Process

    To initiate a return, please contact our customer service team at info@tds-dayspa.com to request a return authorization number (RA#). Once you have received your RA#, please include it in your return shipment.

  3. Refunds

    Once we receive your return and verify that it meets our return policy requirements, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used at the time of purchase.

  4. Exchanges

    If you would like to exchange a product for a different size, color, or style, please contact our customer service team at info@tds-dayspa.com to request an exchange authorization number (EA#). Once you have received your EA#, please include it in your return shipment. We will process your exchange as soon as we receive your returned item.

  5. Return Shipping

    Return shipping costs are the responsibility of the customer, unless the product is defective or the wrong item was shipped. If you are returning a defective product or the wrong item, please contact our customer service info@tds-dayspa.com to arrange for a prepaid return shipping label.

If you have any questions or concerns regarding our shipping and returns policy, please contact us at info@tds-dayspa.com.